Return & Refund Policy

At SoicJma™, we want you to feel confident about your purchase and clearly understand how our return policy works. 🧺✨

If you are not fully satisfied with your order, you may submit a return request within 30 days of receiving your item.

To qualify for a return, the following conditions must be met:

• The item must be unused and remain in its original condition
• Whenever possible, it should be returned in the original packaging
• A valid proof of purchase, such as your order confirmation, is required

Please note that certain items may not be eligible for return due to hygiene or safety reasons.

If your return request is approved, our support team will provide instructions for returning the item. Return shipping costs may apply, unless the item you received was damaged or incorrect.

Once the returned item has been received and inspected, we will notify you of the status of your refund. If approved, the refund will be issued to your original payment method.

In most cases, original shipping fees are non-refundable, unless the return is due to an error on our part.